This ACH return code indicates that the RDFI is actively correcting a previous return entry that was dishonored due to R69 field errors. R74 occurs when the receiving bank identifies and fixes incomplete or incorrect information in fields such as account numbers, routing details, or transaction data from a previously rejected return.
Error message: "The RDFI is correcting a previous return entry that was dishonored using Return Reason Code R69 (Field Errors)."
What Causes ACH Return Code R74?
The R74 ACH return code means "Corrected Return" and indicates that the RDFI is currently correcting a previous return entry that was dishonored due to R69 field errors. This occurs when the receiving bank identifies incomplete or incorrect information in critical fields from a previously rejected return and takes corrective action to fix the data issues.
R74 represents an active correction process where the RDFI addresses field errors that caused the original return to be dishonored. This code serves as a notification that the bank is working to resolve data quality issues and reprocess the return with accurate information, ensuring proper transaction handling within the ACH network.
Can You Retry R74 Payments?
You cannot retry R74 payments while the RDFI is actively correcting the field errors. The best approach is to wait for the RDFI to complete their correction process. If the correction is successful, the transaction should proceed normally; if significant time passes without resolution, contact the RDFI directly for status updates.
How to Respond to an R74 Code
An R74 return indicates the RDFI is actively correcting field errors from a previously dishonored return, requiring patience while the correction process completes and direct communication if delays occur.
When Your Customer's Payment Fails
- Wait for RDFI Correction
Allow the receiving bank time to complete their field error corrections before taking additional action. - Monitor Progress Regularly
Check periodically for updates on the correction status without interfering with the process. - Contact RDFI if Delayed
Reach out to the receiving bank's ACH operations department if significant time passes without resolution. - Prepare Backup Plans
Consider alternative payment methods if the correction process extends beyond reasonable timeframes.
Subject: Payment Correction in Progress - Bank Fixing Field Errors
Hi [Customer Name],
Your recent payment is currently being corrected by the receiving bank, which is fixing field errors from a previously dishonored return. This involves updating incomplete or incorrect transaction information.
The bank is actively working to resolve data quality issues that caused the original return to be rejected. This correction process typically takes 2-5 business days depending on the complexity of the field errors being addressed.
We're monitoring the correction progress and will contact you immediately once the bank completes their updates. If the correction is successful, your payment should proceed normally.
Thank you for your patience,
[Your Company Name]
When Your Payment to Vendors Fails
An R74 return on vendor payments indicates that the vendor's bank is correcting field errors from a previously dishonored return, requiring patience while the RDFI completes their data correction process.
- Allow the vendor's bank time to complete their field error corrections
- Monitor the correction status without taking immediate action
- Communicate with the vendor about the ongoing correction process
- Contact the vendor's bank if the correction process becomes excessively delayed
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